Do you
repackage any of your coffee? No. Most
of our coffees are "made to order". When
you receive your coffee, you are the first
person to open the bag when it arrives to
you. We do not buy in bulk and repackage
the coffee into smaller bags.
How long
does it take to receive a shipment? Kat
processes orders in the order that they are
paid for. Most orders take 2-3 weeks to
ship. During the holidays, this can
increase to 3-4 weeks due to extended wait
for supplier shipments and the volume of
increased orders.
Why does
shipping take longer than some of Kat's
Competitors? Most of Kat's competitors
have all of their products in stock, waiting
to be purchased. The majority of Kat's
items are made when ordered. What this
means is that after an order is paid for,
Kat orders the items. The dry mixes are
then hand packed and shipped and the 4oz and
larger coffees are roasted and shipped
versus sitting on Kat's shelf waiting to be
purchased. This does create a longer wait
time for our customer, but it guarantees
that our customer will receive the freshest
product available.
Will I
receive a tracking number for my items
shipped? Every shipment made from Kat
will have a tracking number emailed to the
receiver as long as Kat has a valid email
address. Packages mailed direct from our
chocolate or dry mix supplier will not have
a tracking number available.
Do you have
to purchase a starter kit? No, you can
join with just your $5 sign up fee. You
don't have to purchase any products or
paperwork.
What does
the $5 start up fee include? The start
up fee is strictly a fee. It allows you
access to the consultant group files
(catalogs, party games, consultant supplies,
leads ideas and more), access to the chat
group, gets you your consultant number and
your listing on the locate a consultant page
on the website.
Why don't
you get any catalogs or other paperwork with
your $5? Kat had many consultants who
wanted to customize their paperwork kit.
They didn't want as many order forms, only
wanted a master catalog and 50 order forms,
etc. By having the $5 sign up, now all
consultants can fully customize their kits.
All catalogs are available to download and
print in the group files. Some consultants
only print their own so never have to
purchase a catalog.
Are the
catalogs and paperwork professional looking?
Kat has created the catalogs herself. They
are printed in black and white text on
regular paper. The main catalogs are 40˘
and the master catalog is $1.25. The master
catalog has a card stock cover, 8 1/2 x 11,
3 hole punched, single sided with the
guidelines and a contractor agreement in the
back. We do have a color brochure available
for our chocolates and are in the process of
having one done for our main selling items
complete with pictures. We have 2 part
order forms available for 11˘ each or you
can use any order form booklet available at
any store. The order forms are for the
consultants/customers records as most orders
are turned into Kat via email. We also have
more paperwork items available at
http://www.ExpressionsOnPaper.com/store
- click on
Kat's Coffees & More
Are you
required
to have parties if you are a consultant?
No, you can sell the products however you
are most comfortable with or just use them
for your own personal use and receive a
discount on the products you buy.
What is the
amount required to remain active as a
consultant? To remain active as a
consultant, you must purchase $25 retail of
products each quarter. The quarters are
January - March, April - June, July -
September and October - December. Your
order requirement will not start until the
next full quarter you are a consultant. The
$25 order can be one order or many. The
order does not include starter kit or
birthday kit orders or discounted items.
Do you get a
free website? No. Kat does offer an
order page. How the order page works is the
customer finds your order page under your
name on the locate a consultant page. They
enter in their information and order. The
email is sent to Kat. Kat then works up the
order and sends it on to the consultant with
the amount due to them by the customer and
the amount due to Kat from the consultant.
Kat will also send any questions along if
there are any. The consultant then contacts
the customer for payment. When Kat receives
the payment from the consultant, the order
is then processed. Order pages can be
purchased through Kat and run $2 a month,
$10 for 6 months or $18 for a year.
Can I create
my own or have my own Kat's website?
Yes. You can create or have a website made
for you as long as it isn't associated with
any adult material and the pictures and
prices used are the same ones that are used
on the Kat's Coffees & More Website.
Can you use
the Kat's logo? You can use the Kat's
logo when creating items for your own
personal use (on personal website, business
cards, etc.). You cannot use the logo on
items that you will be selling for a
personal profit (pins, door signs, magnets
etc.)
